DemoForge

Terms of Service

Last updated: 12 June 2026

These Terms of Service ("Terms") govern your access to and use of DemoForge, an interactive product-demo and tutorial authoring service (the "Service") provided by Digerati, a company established in Finland ("DemoForge", "we", "us"). By creating an account or using the Service you agree to these Terms.

1. The Service

DemoForge lets you capture screens from your own software, assemble guided interactive demos and tutorials, add explanatory hotspots (optionally assisted by AI), generate voice-over narration, translate content, and publish or embed those demos for your audience.

2. Accounts and workspaces

• You must provide accurate registration details and keep your credentials secure. You are responsible for all activity under your account.
• Workspaces ("organizations") may have multiple members with roles (viewer, editor, publisher). The member who creates a workspace, and any publisher, is responsible for managing membership and ensuring members comply with these Terms.
• You must be at least 18 years old and able to enter into a binding contract. The Service is intended for business use.

3. Subscriptions, seats and payment

• Paid plans (Standard and Professional) are billed monthly. Each plan includes a number of user seats; adding members beyond the included seats increases your monthly charge at the per-additional-user rate shown in the application at the time of invitation.
• Fees are stated exclusive of any applicable VAT or taxes, which are added where required.
• Unless stated otherwise, fees are non-refundable except where required by law. You can cancel at any time; cancellation takes effect at the end of the current billing period.
• We may change pricing on reasonable prior notice; changes apply from your next billing period.

4. Your content

• You retain all rights to the screenshots, text, media and other material you upload or create ("Your Content"). You grant us a limited licence to host, process, display and transmit Your Content solely to operate and provide the Service to you and your chosen audience.
• You are solely responsible for Your Content and for having the rights and permissions necessary to capture, upload and publish it — including any screenshots of third-party software and any personal data it contains.
• When you publish or embed a demo, you choose its visibility. Public demos are accessible to anyone with the link; password-protected demos require the password you set.

5. AI-assisted features

Certain features (hotspot suggestions, draft explanations, translations, and voice narration) send relevant content — such as screenshots and the text you are editing — to our AI subprocessors (Anthropic and Inworld) to generate output. AI output may be inaccurate or incomplete; you are responsible for reviewing it before publishing. Usage of AI features may be subject to fair-use limits described in the application.

6. Acceptable use

You agree not to:

• upload content that is unlawful, infringing, malicious, or that you lack the right to use;
• capture or publish other people's personal data without a lawful basis;
• attempt to disrupt, reverse-engineer, scrape, or gain unauthorized access to the Service or its infrastructure;
• resell or provide the Service to third parties except as expressly permitted; or
• use the Service to send spam or to bypass usage limits.

7. Service availability and changes

We aim to keep the Service available but do not guarantee uninterrupted operation. We may modify, suspend, or discontinue features, and may suspend or terminate accounts that breach these Terms or that put the Service or other users at risk.

8. Intellectual property

The Service itself — including its software, design and trademarks — is owned by DemoForge and its licensors. These Terms do not grant you any rights in the Service other than the limited right to use it as described.

9. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. AI-generated output is not professional advice.

10. Limitation of liability

To the maximum extent permitted by law, DemoForge will not be liable for indirect, incidental, special or consequential damages, or for loss of profits, data or goodwill. Our total aggregate liability arising out of or relating to the Service is limited to the amount you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

11. Termination

You may stop using the Service and close your account at any time. On termination, your right to use the Service ends. We may retain and delete data as described in our Privacy Policy.

12. Governing law

These Terms are governed by the laws of Finland, and the courts of Finland have exclusive jurisdiction, unless mandatory consumer-protection law in your country of residence provides otherwise.

13. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, in-app or by email). Your continued use of the Service after changes take effect constitutes acceptance.

14. Contact

Questions about these Terms: simo.salminen@gmail.com
Digerati, Tykkimiehenaktu 3 as 1, Raisio, Finland — Business ID FI15456609