These Terms of Service ("Terms") govern your access to and use
of DemoForge, an interactive product-demo and tutorial authoring service
(the "Service") provided by Digerati, a company
established in Finland ("DemoForge", "we", "us"). By creating an account or
using the Service you agree to these Terms.
1. The Service
DemoForge lets you capture screens from your own software, assemble guided
interactive demos and tutorials, add explanatory hotspots (optionally
assisted by AI), generate voice-over narration, translate content, and
publish or embed those demos for your audience.
2. Accounts and workspaces
- You must provide accurate registration details and keep your
credentials secure. You are responsible for all activity under your
account.
- Workspaces ("organizations") may have multiple members with roles
(viewer, editor, publisher). The member who creates a workspace, and any
publisher, is responsible for managing membership and ensuring members
comply with these Terms.
- You must be at least 18 years old and able to enter into a binding
contract. The Service is intended for business use.
3. Subscriptions, seats and payment
- Paid plans (Standard and Professional) are billed monthly at a flat
rate per user, per month. There are no included seats: every member of a
workspace is one seat at your plan's rate, whatever their role, and that
rate is the one shown in the application and on our pricing page. Adding
or removing a member during a billing period is prorated.
- A new workspace starts with a 14-day free trial and needs no payment
details to begin. If no plan is chosen when the trial ends, the workspace
keeps Standard-level editing for a seven-day grace period, after which it
becomes read-only and its published demos stop being served until a plan
is chosen.
- Payments are handled by Stripe, which is the merchant of record for
these purchases. Checkout, payment details and invoices live on Stripe's
own pages; we never receive your card number.
- Fees are stated exclusive of any applicable VAT or taxes, which are
added where required.
- Unless stated otherwise, fees are non-refundable except where required
by law. You can cancel at any time; cancellation takes effect at the end
of the current billing period. Deleting a workspace, or an account that
solely owns one, cancels its subscription immediately, and no refund is
due for the remainder of the period.
- If a payment fails, the workspace keeps Standard-level editing for a
seven-day grace period. After that it becomes read-only and its published
demos stop being served until billing is back in order.
- We may change pricing on reasonable prior notice; changes apply from
your next billing period.
4. Your content
- You retain all rights to the screenshots, text, media and other
material you upload or create ("Your Content"). You grant us a limited
licence to host, process, display and transmit Your Content solely to
operate and provide the Service to you and your chosen audience.
- You are solely responsible for Your Content and for having the rights
and permissions necessary to capture, upload and publish it — including
any screenshots of third-party software and any personal data it
contains.
- When you publish or embed a demo, you choose its visibility. Public
demos are accessible to anyone with the link; password-protected demos
require the password you set.
5. AI-assisted features
Certain features (hotspot suggestions, draft explanations, translations,
and voice narration) send relevant content — such as screenshots and the
text you are editing — to our AI subprocessors (Anthropic and Inworld) to
generate output. AI output may be inaccurate or incomplete; you are
responsible for reviewing it before publishing. Usage of AI features may be
subject to fair-use limits described in the application.
6. Acceptable use
You agree not to:
- upload content that is unlawful, infringing, malicious, or that you
lack the right to use;
- capture or publish other people's personal data without a lawful
basis;
- attempt to disrupt, reverse-engineer, scrape, or gain unauthorized
access to the Service or its infrastructure;
- resell or provide the Service to third parties except as expressly
permitted; or
- use the Service to send spam or to bypass usage limits.
7. Service availability and changes
We aim to keep the Service available but do not guarantee uninterrupted
operation. We may modify, suspend, or discontinue features, and may suspend
or terminate accounts that breach these Terms or that put the Service or
other users at risk.
8. Intellectual property
The Service itself — including its software, design and trademarks — is
owned by DemoForge and its licensors. These Terms do not grant you any
rights in the Service other than the limited right to use it as described.
9. Disclaimers
To the maximum extent permitted by law, the Service is provided "as is"
and "as available" without warranties of any kind, whether express or
implied, including fitness for a particular purpose and non-infringement.
AI-generated output is not professional advice.
10. Limitation of liability
To the maximum extent permitted by law, DemoForge will not be liable for
indirect, incidental, special or consequential damages, or for loss of
profits, data or goodwill. Our total aggregate liability arising out of or
relating to the Service is limited to the amount you paid us for the Service
in the twelve (12) months preceding the event giving rise to the claim.
Nothing in these Terms limits liability that cannot be limited under
applicable law.
11. Termination
You may stop using the Service and close your account at any time. On
termination, your right to use the Service ends. We may retain and delete
data as described in our Privacy Policy.
12. Governing law
These Terms are governed by the laws of Finland, and the courts of Finland
have exclusive jurisdiction, unless mandatory consumer-protection law in
your country of residence provides otherwise.
13. Changes to these Terms
We may update these Terms from time to time. If we make material changes,
we will provide reasonable notice (for example, in-app or by email). Your
continued use of the Service after changes take effect constitutes
acceptance.
14. Contact
Questions about these Terms: simo.salminen@gmail.com
Digerati, Tykkimiehenaktu 3 as 1, Raisio, Finland — Business ID FI15456609